Cited from 'Learning how to say no' from Lynda.com
It is acceptable to say no when any of the following conditions are met.
- When the request is not an emergency.
- When you are focused and making progress.
- When you need to meet a deadline.
Smile politely, look at them, and say "Of course I will help you, but not right this minute." Then look at the schedule, and suggest a time you might come see them later in the day.
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